Privacy Policy
This Privacy Policy describes the types of information PVAMARKET may process when users register, operate stores, place orders, communicate through support tools or otherwise use the marketplace.
Information We Process
Depending on how you use the platform, PVAMARKET may process account information such as name and email address, seller store information, order and wallet records, withdrawal information, support or dispute messages, technical request data and marketplace preferences.
How Information Is Used
Information is used to provide accounts and marketplace features, process orders and wallet activity, operate seller tools, review withdrawals, support disputes, maintain platform security, prevent abuse and improve the reliability of the service.
Order and Transaction Records
Transaction records may contain product, quantity, price, buyer, seller, status, commission and settlement information. These records are used to provide order history, seller reporting, wallet accounting and dispute review.
Support and Dispute Messages
Messages sent through marketplace support and dispute tools may be stored with the related user or order so that the participants and marketplace administration can review the conversation when resolving a transaction issue.
Security
PVAMARKET uses reasonable technical and administrative controls intended to protect marketplace data. Users also play an important role in security and should protect their passwords, sessions and connected accounts from unauthorized access.
Service Providers
Some marketplace functions may rely on third-party service providers, such as payment or communication services. Information necessary to perform those functions may be processed according to the relevant provider's own terms and privacy practices.
Retention
Marketplace records may be retained for as long as reasonably necessary to operate the service, maintain transaction history, resolve disputes, meet security needs and satisfy applicable legal or accounting obligations.
Your Responsibilities
Do not submit sensitive information to public product descriptions or public-facing store fields. Keep your account access secure and contact support if you believe your marketplace account has been accessed without authorization.
Policy Updates
This policy may be updated as PVAMARKET features and operational requirements change. The current version published on this page applies to ongoing use of the marketplace.